Refund policy
We offer a 30-day return policy for all posters. This means you have 30 days after receiving your order to request a return.
Damages & Issues
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can review the issue and make it right.
Refunds
Once we receive and inspect your return, we will notify you of the outcome. If approved, your refund will be issued to your original payment method within 10 business days.
Please note that your bank or card provider may take additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at hello@posterwall.co.uk.